Customer Service ALERT: They Don’t want to be Delighted
Stop trying to delight your customers! Get ready to rethink your business. Perhaps you have been going about your customer service all wrong? The concept of WOWing your customer is
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Selling Skills
Be More Persuasive by Igniting the Spark of Possibility
How often do you need to be persuasive and get someone to see things your way? A boss, a co-worker, a customer, your husband/wife? What techniques do you use to
Effective Communication: 5 Tips for Success
How well you build relationships can make a massive difference in your life. The cornerstone of building relationships is effective communication. How well do you communicate? In today's post, I
2 Awesomely Funny Sales Videos
Years ago, I stumbled onto a hilariously accurate web series called Joy of a Salesman. They are a group of cartoons and are pretty much spot on to the career
Making Tough Decisions: 4 Tips to Get Unstuck
What do you do when faced with tough decisions? Do you ask others for help? Do you read blogs like this? Do you rely on your past experience? Or do
No Excuse Sales Process [FREE Ebook]
I am in the middle of some amazing new projects right now, especially on the sales training side. I put together another free ebook for you to enjoy and I'm
6 Best Sales Tips to Focus Your Efforts
I assume you want to sell more and grow your business. I want to help by giving you my best sales tips to focus your attention on the best activities,