Your Facebook Friends are NOT Your Customers
Your friends could be your customers, but right now they are not, so don't abuse that friendship by selling to them. We all know someone who just doesn’t get how to Facebook
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Social Media
Make Them Love You With Customer Service +2
If You're an Expert, Have an Opinion! Especially When it Comes to Customer Service...
Sometimes the best way to understand better business practices is to experience similar emotions in different situations.
7.1 Strategic Steps for Social Media Success
We are in an exciting time where information flows freely and we can connect with anyone around the world. The Information Age has borne the ability for us to sell
7.1 Steps to Create Raving Fans With an Online Referral Program
How much time, effort, and money do you spend trying to find new customers? How much time, effort and money do you invest in your current customers? You may already
Buyer Behaviour has Changed Since the Crisis. Has Your Business Adapted to this?
A recent TED Talk got me thinking about how to differentiate your brand in this information age. Especially now that consumer mindset has shifted so dramatically from mindless consumption to mindful
CRM: Key Trends for 2010 and Beyond (Article from SellingPower.com)
Read this article that is bang on to what I have been talking about lately in regards to Customer Relationship Management (CRM). Not only do companies need to realize the