Your friends could be your customers, but right now they are not, so don't abuse that friendship by selling to them. We all know someone who just doesn’t get how to Facebook
If You're an Expert, Have an Opinion! Especially When it Comes to Customer Service... Sometimes the best way to understand better business practices is to experience similar emotions in different situations.
We are in an exciting time where information flows freely and we can connect with anyone around the world. The Information Age has borne the ability for us to sell
How much time, effort, and money do you spend trying to find new customers? How much time, effort and money do you invest in your current customers? You may already
A recent TED Talk got me thinking about how to differentiate your brand in this information age. Especially now that consumer mindset has shifted so dramatically from mindless consumption to mindful
Read this article that is bang on to what I have been talking about lately in regards to Customer Relationship Management (CRM). Not only do companies need to realize the