I know there are many techies out there saying, "duh." But for most of us business professionals, this is something new and exciting! We use our smartphone as a business
If your salespeople spend too much time on administrative tasks and not enough time with customers, you need a CRM.
What is CRM?
CRM (Customer Relationship Management) does more than just track
Listening has a huge impact on how we create, maintain, and cultivate relationships. Listening uncovers objections/needs, and allows you to know who you are dealing with. It is also the ultimate
STOP the madness! Forget what you think you know about how different the age groups are from each other. It has nothing to do with differences, but success will come
We are in an exciting time where information flows freely and we can connect with anyone around the world. The Information Age has borne the ability for us to sell
When you say your customer is not interested, most often what you are saying is that you are not interesting. What do you say that makes their ears perk up
In the 20th century, we moved from a manufacturing to an information economy. The world continues to evolve and information is readily available. For companies, the difference between competitiveness and