3.1 Steps for Dealing with “Old School” Employees
“I don’t know if that applies to me because I am just old school.” We hear this quite often in business when new ideas and technology are introduced. And it
Your Facebook Friends are NOT Your Customers
Your friends could be your customers, but right now they are not, so don't abuse that friendship by selling to them. We all know someone who just doesn’t get how to Facebook
5.1 steps to Get Marketing and Sales to Play Nice in the Same Sandbox.
History has always been filled with great rivalries:
Dogs vs Cats
Tom vs Jerry
Pepsi vs Coke
And now in the 20th Century - Sales vs Marketing.
There has always been a disconnect between these
The Sales Formula to Crush Your Numbers. What to do TODAY to Hit Your Target for the Year.
To succeed in sales, you need to plan. In order to plan, you need to understand. Successful salespeople know that achieving aggressive targets does not happen by chance, it happens
Make Them Love You With Customer Service +2
If You're an Expert, Have an Opinion! Especially When it Comes to Customer Service...
Sometimes the best way to understand better business practices is to experience similar emotions in different situations.
You Want To Succeed in Sales? Give a Shit.
Being in sales is a tough gig. You don’t get “off-days” and you are constantly scrutinized. It is no wonder that when you get into a slump, it is so
Three Pieces of Advice for New College Graduates
I recently had the privilege of being asked to be the guest speaker at the Sprott-Shaw Community College graduation ceremony and share some advice with the new graduates on starting their new careers. They