Listening Archives | Joe Girard

10 Keys to Selling Anything: No Experience Required

January 16, 2016 by Joe Girard Leave a Comment

Whether you already sell and want to sell more, or you think “you’re not in sales,” this will help you get laser focused on getting customers easier this year.

I have been surveying my clients, partners, staff, and pretty much anyone these past few weeks to see what has been really working for them to increase sales.

My goal here is to help you simplify what you’re doing, have more fun, and grow your revenue. All without having to be more “salesy.” Cool? [Read more…]

Empathy Skills in Communication [VIDEO]

May 8, 2015 by Joe Girard Leave a Comment

How often are you surprised at how your customers do things differently than you would?

In this post, I have a quick video for you where I share a story about my nephew and how he was scared to talk to strangers when we were golfing. It made me realize a pretty powerful concept that we should focus on at all times – empathy. I have been sharing this story with clients recently and it has definitely provided some “ah-ha” moments this week. I want to share with you why we need to develop empathy skills in communication, how to apply it, and also a cool resource you can use to better understand your customer. [Read more…]

The Best Listening Technique for Sales and Relationships

April 17, 2015 by Joe Girard 5 Comments

How well do you listen? I mean, REALLY listen?

Today I have a super-tip for you that you can use in any situation to strengthen your question and listening skills, and more importantly – your relationships.

Once I was made aware of this one simple tweak to my question skills, it allowed me to connect more quickly, have deeper conversations, and ultimately create more opportunities. [Read more…]

10 Steps to Building Better Relationships in Your Network [Slideshare]

June 2, 2014 by Joe Girard Leave a Comment

Better relationships in your network, Joe Girard Want to dramatically increase your success? Grow your network. Reach out and connect with more people the right way and you will find opportunities come at you fast and furiously.

Have a look at the recent slideshow I posted on how to make the most of your connecting efforts. [Read more…]

5.1 Steps to Listen Your Way Into More Sales. (And Better Relationships!)

November 5, 2011 by Joe Girard 27 Comments

Listen, Joe Girard, Sales Tips — “7 Habits of Highly Effective People.”

Listening has a huge impact on how we create, maintain, and cultivate relationships. Listening uncovers objections/needs, and allows you to know who you are dealing with. It is also the ultimate compliment because people love to talk about themselves. Product knowledge, features, advantages, and benefits are great, but if you don’t understand your customer’s needs, you won’t know where to apply your knowledge. Stop talking about yourself, and start learning about others. Listening is not hard, it just requires discipline.

[Read more…]